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Language
English
Description
The importance of strategic planning by management can not be overstated. It allows managers to set goals and measure the success of their team in meeting them. In this episode two managers discover that there is no plan in place for an upcoming conference, and that they are on different pages when it comes to dealing with the situation. After some initial finger pointing, they begin setting some goals and commence a short burst planning session.
Language
English
Description
Sloppy supervision can be a fatal mistake in business. This episode looks at the supervisory mistakes being made by the leaders of the team, including being too vague, bullying employees, and having inappropriate conversations with those being supervised. Then effective techniques are presented, such as listening and supporting team members, and focusing on building skills.
Language
English
Description
Giving feedback on the management styles of your superior requires a great deal of tact; no one enjoys being criticized. This episode shows how the use of constructive criticism, while not pleasant, can be helpful to all involved in the process. One team member offers direct criticism of her bosses, who then allow the rest of the team to offer the same to her. Her assumption of being loved by her team is soon proven wrong. Not surprising is they are...
Language
English
Description
No one is perfect so mistakes will happen; the issue is the response to the error. The first step in addressing a lack of accountability, is understanding what it means. Are there clearly defined areas of responsibility for each employee, or is the entire team responsible for the end product? This episode addresses accountability of the individual and the group.
Language
English
Description
Working in close quarters can sometimes lead to conflict between co-workers. Cultural differences and other personal habits can annoy those around you to the point of distraction. This episode demonstrates how something as simple as an individual's body odor and another's insensitivity can impact a team's productivity. One employee's gentle, team-building approach to the situation allows for a solution that suits everyone.
Language
English
Description
Competition between coworkers isn't always a bad thing, but when not managed correctly, it can lead to tension and conflict. That is exactly what happens when team members are asked to suggest innovations to enhance productivity. Accusations are made about stealing ideas, and a classic team building exercise causes problems. This episode shows how dealing with the situation can get this project back on track.